A tracking link is emailed to you at dispatch. Check your junk or spam folder if you haven't received it within 24 hours of placing your order. Your tracking number is different from your order number.
Track your order
Royal Mail Tracked 24
Standard and next-day orders. Delivered next working day.
Track at royalmail.com →
Need help?
Check with neighbours and any safe locations noted at checkout. If still missing, contact support@lumilyled.co.uk within 5 working days of the tracked delivery date. We cannot investigate claims made more than 14 days after the tracked delivery date.
If your tracking has not updated for more than 5 working days, email support@lumilyled.co.uk with your order number and we will investigate with the carrier.